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GDPR & privacy

Privacy policy

This policy explains what data we process, why, and how you stay in control.

1. Data collected

Account data (email, language, country, date of birth), profile data (general and family), health data (optional, isolated), usage and security data.

2. Purposes

Providing the service (profile, match, messaging), ensuring security and moderation, fulfilling legal obligations, improving the service in an anonymised way.

3. Legal basis

Contract performance, explicit consent for health data (GDPR art. 9), legitimate interest for security, legal obligations.

4. Health data isolation

Health data is stored in a separate, encrypted technical space. It is never replicated, never used for profile ranking, never used by third-party tools.

5. Sharing

Your data is never sold. It is shared only with strictly necessary providers (hosting, email delivery), under contract, and never for advertising.

6. Retention

Your data is kept for as long as necessary to provide the service. After account deletion: immediate invisibility and definitive purge after 30 days.

7. Your rights

Access, rectification, erasure, restriction, portability, objection and consent withdrawal: exercise them from the privacy centre or by email. A complaint can be lodged with the CNIL.